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Shipping Information

Shipping Information

F+H JEWELLERY is based in the beautiful beachside town of Byron Bay in Australia, which is not a major metro city, so our delivery service is slower than normal city to city deliveries. We ask for your patience and understanding as your delivery may take longer than anticipated. 

Please note that the below information is an approximate guide, delays such as weekends, public holidays, taxes and customs processing is out of our control and may result in longer shipping periods.  Please allow up to 48 hours for orders to be dispatched. 

FREE EXPRESS SHIPPING: Australia

Free express shipping on all orders over $100 within Australia via Australia Post Express, delivered within approximately 1 - 4 business days with on-line tracking.

Note: For express shipping your address must fall within the Australia Post express post zone. Click here for more details.  

FREE WORLDWIDE EXPRESS COURIER: FOR ORDERS OVER $250.

Express international courier via DHL Express, delivered within approximately 3 - 6 business days for major cities, with signature on delivery and on-line tracking. 

Note: Please note that all orders may be subjected to duties and taxes upon arrival. These charges are determined by your local customs authority.

If duties and taxes are not paid your items will be returned to us, and we will deduct a fee of $45 to cover the associated DHL courier and admin costs that we will be charged for your order. Please also ensure to provide an address suitable for a courier, as a signature will be required upon delivery. 

PRE-ORDERS:

These delivery times do not apply to any orders that include pre-order items. 

Please allow up to 6 weeks for delivery of pre-order items due to the tine to create our handcrafted jewellery. For more information email info@fandhjewellery.com