COVID-19 UPDATE: We are currently experiencing significant shipping delays. We ask fo your patience and compassion during this time.
F+H JEWELLERY is based in the beautiful beachside town of Byron Bay in Australia, which is not a major metro city, so our delivery service is slower than normal city to city deliveries. We ask for your patience and understanding as your delivery may take longer than you anticipated.
Please note that the below information is an approximate guide, delays such as weekends, public holidays, taxes and customs processing is out of our control and may result in longer shipping periods. Please allow up to 48 hours for orders to be dispatched.
FREE EXPRESS SHIPPING: Australia + New Zealand:
Free express shipping on all orders over $100 within Australia and to New Zealand via Australia Post Express, delivered within approximately 1 - 5 business days with on-line tracking.
Note: For express shipping your address must fall within the Australia Post express post zone. Click here for more details.
FREE WORLDWIDE EXPRESS COURIER: FOR ORDERS OVER $150.
Express international courier via DHL Express, delivered within approximately 3 - 6 business days for major cities, with signature on delivery and on-line tracking.
Note: Any additional local taxes that your country or state applies are not included and are the customers responsibility. If you do not pay your country taxes your items will be returned to us, and we will deduct a fee of $45 to cover our DHL courier costs. Please also ensure to provide an address suitable for a courier, as a signature will be required upon delivery.
These delivery times do not apply to any orders that include pre-order items.
All orders will be shipped in one delivery, this includes orders containing pre-order items. To avoid delays on receiving jewellery that is in currently in stock please purchase your pre-order items as a separate order.
Please allow up to 6 weeks for delivery with pre-order items. For more information email firstname.lastname@example.org